What is Keyto?
Keyto is a breathalyzer that measures breath acetone levels, telling a user their level of ketosis and therefore their healthy fat burn
Last updated: March 16, 2020 17:18
What kind of battery does Keyto use?
The Keyto Breath Sensor uses a single AAA battery, which can power the Keyto for over 600 breath readings. One AAA battery ships with each Keyto device.
Last updated: March 16, 2020 17:18
How is a "Keyto Level" Calculated?
Instead of giving raw breath acetone ppm readings, Keyto translates your readings into a Keyto Level, making it easier to understand your stage ketosis and how the foods you eat affect your weight loss journey.
Last updated: March 16, 2020 17:18
Is there a warranty?
We’re thrilled to offer a 1 year hardware warranty on the Keyto Breath Sensor!
Last updated: March 16, 2020 17:18
Can Keyto be used for Type 2 Diabetes?
The ketogenic diet has powerful and positive effects on glucose and insulin metabolism. The ketogenic diet and the Keyto program therefore should never be used by patients with type 2 diabetes or in people taking insulin or any type 2 diabetes medicines without the explicit guidance of their physician.
Last updated: March 16, 2020 17:18
Will I need to buy additional mouthpieces, beyond the 4 that ship with my Keyto Breath Sensor?
The Keyto Breath Sensor mouthpieces are entirely washable so there’s no need to buy additional mouthpieces unless you want completely fresh ones
Last updated: March 16, 2020 17:18
What is the press contact for Keyto?
Last updated: March 16, 2020 17:18
What is the support contact for Keyto?
Our friendly support team would be thrilled to help out! Reach out to [email protected]
Last updated: March 16, 2020 17:18
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.